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Privacy policy

Privacy policy

We collect only what is needed to run this store: your name, contact details, shipping address, order history, and payment confirmation. Payments are handled by our payment providers (Shopify Payments, PayPal) — we never see or store card numbers.

What we use it for

  • Fulfilling and shipping your order, and sending order updates.
  • Customer support.
  • If you opt in: email updates and drops. Unsubscribe any time.

Who processes it

Our store runs on Shopify (hosting, checkout, payments). Order tracking is provided through 17TRACK. Product reviews are managed by Judge.me. Each processes data only to provide their service. We do not sell your personal data.

Cookies

This site uses cookies and similar technologies:

  • Necessary — cart, checkout, and session cookies required for the store to function.
  • Analytics and performance — help us understand how the site is used.
  • Marketing — used only with your consent.

Visitors in regions with consent requirements (including the EEA and UK) see a cookie banner on first visit. You can accept, decline, or change your choice at any time via the banner's privacy settings. Declining non-essential cookies does not affect your ability to shop.

Your rights

Under the GDPR and equivalent laws you may request access to, correction of, or deletion of your personal data, object to or restrict processing, and request portability. Email support@drokt.shop and we will respond within 30 days. You may also lodge a complaint with your local supervisory authority.

Retention

Order records are kept as long as required for tax and accounting law, then deleted. Marketing data is deleted when you unsubscribe.